SHIPPING POLICY

Our shipping is fulfilled by Royal Mail, if you have ordered items that fit into our small parcel box postage will be Royal Mail 1st class and cost £5.95. Items that fit into our medium parcel box postage will be Royal Mail 1st class and cost £8.95. Items that fit into our large parcel box postage will be Royal Mail/Parcel Force 1st class and cost £14.95

 

Parcel box sizes 

Small Parcel 45cm x 35cm x 16cm
Medium Parcel 61cm x 46cm x 46cm

Large Parcel 90cm x 70cm x 20cm

Due to covid 19 and Christmas there is a delay on all royal mail parcels and some parcels may take up to 7 working days to be delivered, we apologise for this delay and our online store will close to orders on the 16th December to ensure all parcels arrive in time for Christmas.

 

Our packaging meets the following eco properties, bio degradable, Compostable, made from pulp that is sourced responsibly, made in factories that remove toxins from the air, can be used multiple times, made from recycled material and are fully recyclable.

RETURN POLICY

If not entirely satisfied with your purchase, please return it in a saleable condition within 28 days for an exchange or full refund. To return an item, please send it to us at the following address, with your order reference number and reason for exchange:

 

PO BOX.

Returns are processed 5 - 7 days after receiving the goods  and make take longer to appear in your bank account due to third party payment providers

For more information or refund enquires please contact info@thechristmassupermarket.co.uk

PAYMENT METHOD

Payments are processed using third party companies 

WHOLESALE ENQUIRIES

For large quantity orders please email info@christmassupermarket.co.uk